Sep 17, 2008 5
By: Alvaro Fernandez
Welcome to the September 17th edition of the Carnival of Human Resources, the virtual gathering, every other week, of bloggers focused on Human Resources and Leadership topics.
Let’s imagine all participants in a conference room, conducting a lively Q&A brown-bag lunch discussion.
Q: Can you teach Leadership in a classroom?
– Wally: Not really. Neither the person who aspires to become a leader nor HR departments should see leadership development as an activity to be outsourced to a classroom setting. Leadership is a lifelong apprentice trade, led by the learner himself/ herself. The most HR departments can do is to architect the right set of experiences to enable/ accelerate that development.
Q: Can you teach Social Intelligence in a classroom?
– Jon: According to a recent Harvard Business Review article, not really. Daniel Goleman and Richard Boyatzis say that “our brains engage in an emotional tango, a dance of feelings”. And you learn Tango by, well, dancing Tango. Goleman and Boyatzis add that “Leading effectively is about developing a genuine interest in and talent for fostering positive feelings in the people whose cooperation and support you need.”
Q: Can you provide an example of applying social intelligence in the workplace, and training on-the-job?
– Suzanne: Sure. Learn to appreciate your front line employees. They are the ones who interact with customers every day – which some companies seem to ignore at their peril.
– Denise: another one – What can you do when your team falls apart while you’re gone?.
Q: How can you generate positive feelings, when sometimes we get stuck in bad news and constant quarter-by-quarter pressures?
– Anna: Adding much needed perspective. Please note: Read the rest of this entry »